Support
Need help with TEDD's AI? We're here to assist you.
Browser Extension Help
Installation
- Install the extension from the Chrome Web Store
- Click the extension icon in your toolbar
- Log in with your TEDD's AI credentials
- Click Sync Cookies to link your Facebook session
- Toggle Auto Posting on to start posting your queued inventory
Auto Posting Setup
- Go to your Inventory and queue the vehicles you want to post
- In the extension popup, toggle Auto Posting on
- The extension will post vehicles one at a time using the interval you set in your Dashboard settings
- Monitor progress live in the popup — Posted, Failed, and Session counts update in real time
Cookie Auto-Sync Setup
- Toggle Auto-Sync on in the extension popup
- Select your preferred interval (2, 4, 6, or 12 hours)
- The extension will keep your Facebook session synced automatically in the background
Troubleshooting
- Extension not posting: Make sure you're logged into Facebook in your browser, then click Sync Cookies and re-enable Auto Posting
- Sync failed: Try logging out and back in to the extension
- Session expired: Clear your browser cache, log into Facebook again, then sync cookies
- Vehicles not appearing: Make sure vehicles are queued for posting in your Inventory dashboard
- Posting stopped: Check the extension popup — if it shows a Facebook session warning, click Sync Cookies to refresh your session
Response Time
We typically respond to support requests within 24-48 hours during business days.